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How to track accounts

Add accounts that you want to track. All new content from these accounts will automatically be saved in the “My UGC” section daily.

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Written by Videowise Support
Updated over a week ago

In this article, we'll show you how to effectively track Instagram/TikTok accounts of your choice.

By defining specific accounts to follow, you'll seamlessly gather all relevant content from these accounts, automatically saving it to your "My UGC" section daily. Let's dive in!

Add Accounts

Instagram

Locate the Instagram section, and click on Connect Instagram account.

This will prompt a modal to connect to your Instagram account and allow syncing of UGC.

Once connected, the associated Instagram account(s) will appear below the track account mentions.

Tracking will be turned off by default, so make sure you turn your account on to start gathering UGC.

Tiktok

Locate the Tiktok section right below the Instagram section, and click on "Add Tiktok account".

This will prompt a modal that will allow you to scan a QR code directly from your phone to connect your TikTok account.

Make sure to click on "I agree with the TikAPI Terms of Service" before showing the QR Code.

Similar to Instagram, make sure that your TikTok account is properly linked and enabled to start sending UGC to your "My UGC" section.

We will automatically detect all content, including stories posted by the accounts on your list. We synchronise the stories, ensuring you don't lose them even if they expire.

Remove Accounts

If you have connected an account that you would like to remove, head over to Settings > Integrations > Social media.

On there, you will find all the connected Instagram and TikTok accounts.

Click on the "Disconnect" button next to the account name to disconnect it.

You'll be asked if you're sure you want to disconnect this account. Click on the red "Disconnect" button to continue.

If you delete an account, Videowise will stop scraping content from it. Any content that has already been scraped will remain in "My UGC".

Filter your UGC based on accounts that you want to track

To find your UGC solely through the added accounts, select "Search Criteria" ➡ Filter by Instagram and TikTok accounts, and your feed will display content exclusively from those accounts.

The posts accumulate throughout the month. If you exceed your plan limit, we provide 10 additional blurred posts before requiring an upgrade. The limit resets on the 1st of each month. The daily additions accumulate, so you can keep track and manage your mentions effectively.

Ready to boost your sales with Videowise? Pick the right plan for you here.


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