Report A Bug

Did you get stuck, need technical help, or encounter a bug? We're happy to assist. 

Did you find something that's out of order? 👀 Let us know, and we will fix it within the next 24. 

How to reach out 👇 

  • Chat Support 
    This is the fastest way, just head to videowise.com and click the black chat icon on the lower right-hand side of your browser to chat with our Customer Support team. You can also chat with us when logged in to app.videowise.com

  • Email Us
    You can email our Customer Support team at support@videowise.com

  • Dedicated Customer Success Manager
    Reach out to your dedicated CSM (customer success manager) anytime you need assistance via email or live chat. 
    Enterprise clients can chat directly with their Account Manager via Slack during working hours.