Did you get stuck, need technical help, or encounter a bug? We're happy to assist.
Did you find something that's out of order? 👀 Let us know, and we will fix it within the next 24.
How to reach out 👇
- Chat Support
This is the fastest way, just head to videowise.com and click the black chat icon on the lower right-hand side of your browser to chat with our Customer Support team. You can also chat with us when logged in to app.videowise.com
- Email Us
You can email our Customer Support team at firstname.lastname@example.org
- Dedicated Customer Success Manager
Reach out to your dedicated CSM (customer success manager) anytime you need assistance via email or live chat.
Enterprise clients can chat directly with their Account Manager via Slack during working hours.