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How to mute profiles that you don't want to track

All posts from these muted profiles will be ignored and will not show up in your “My UGC” section.

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Written by Videowise Support
Updated over a week ago

In this article, we'll show you how to mute the social profiles that you’re not interested in. By muting them, their content will no longer be displayed in the "My UGC" section. We will automatically exclude their feed posts, reels, and stories from your Inbox, even if they match your hashtag criteria.

Muted profiles

Click on Add account to start muting the profiles you don't want to follow.

On here, you can select either the Instagram or TikTok platforms and then simply enter the account name.

The account names must match exactly as they appear on Instagram/TikTok, without the need for the "@" symbol.

For the Instagram platform: Enter account name ➡ Click Add Account


For the TikTok platform: Enter account name ➡ Click Add Account

You're all set! Now, all posts from these muted profiles will be ignored and will not show up in your "My UGC" section.


​Remove Muted Profiles

If you opt to eliminate a muted profile from your tracking list, just click on the "-" icon to "Remove" it.

You'll be asked to confirm if you want to unmute this account. Once ready, click on "Unmute account".

If you delete the account, Videowise will stop muting this profile.

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