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How to set General Settings

The General Settings present an overview of your account.

Written by Videowise Support
Updated over a week ago

Go to Settings ➔ General Settings.

General settings section location

The General Settings offer more general options relevant to each store. The main menu consists of several applicable settings:

  • Store logo: upload the store’s logo to make your shoppable videos match your brand. Click the 'Upload' button. If you want to delete your logo ➔ Click the delete icon.

Store logo upload

💡 The file should be a transparent (.png) file, and the recommended size is 400 x 160px

  • Video Marketing URL: the store’s main subdomain that will be used for the shoppable video marketing campaigns.

Video Marketing URL section

  • Product inventory behavior is related to how the product inventory behaves on the Shopify store. It provides 2 options you can choose from:

Product inventory behavior selection section

  • Product widget settings enable Videowise to play the PDP widget only if found in those specified containers.

How to get it: Those query selectors can be found with right click -> Inspect element on product and collection pages and getting the first container above the Videowise widget <div>

Usecase: When you have enabled a PDP widget to play on collection page, you need this setting so our widget won't start in the recommended products section.

These settings are primarily intended for those assisting the Customer Success team with implementations. The selection of these query options varies for each client.

Product widget settings overview

Do you need more help with other Account Details & Settings?

Talk to your CSM and support team by chat or email.

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