Upon uploading a video from your device, it should meet the following requirements:
Maximum file size: 500 Mb.
Supported video format: .mp4
Remember - if your video is bigger than the limit or plays in a different format, you will not be able to upload it on our app. By that means, we advise you to use a video converter to either compress it or change it to a .mp4 file. Sounds simple, right?
If you're wondering how you can convert your video, don't fret! There are many great online tools that can help you convert your video files to multiple formats. If you're stuck in second gear, we'll be there for you to offer support.
Do you need more help uploading your videos?
Talk to your support team by chat or email.