Videowise's live shopping tools enable you to simulcast on TikTok and display featured product cards on your live TikTok show using custom codes.
These custom codes can be copied and sent in chat by your viewers, and this will automatically send a new chat message on your livestream, with a direct URL to buy your product.
In order for Videowise to properly track TikTok's live sales, please make sure to have at least version 1.7 of our tracking pixel installed on your store.
Configure TikTok's comment-to-purchase feature
First, head over to Settings > Live Shows > Comment to buy to set up the look and feel of the product cards, name and direct messages as they will appear on your TikTok and Instagram lives.
The styles part will let you change the background color of the product card, as well as the text color of the code.
The styling of the product cards will be shared between Instagram and TikTok lives.
Below that, you will be able to edit the Code name appearing on the product card.
The product code must not be more than 4 characters, and the numbers can't be edited as they will be populated automatically.
Underneath, you can customize the automated message that will be sent by your account on your TikTok live chat.
TikTok doesn't allow clickable links in messages. We recommend telling your viewers to "Tap and hold this message to copy the link", so they know to copy and paste it into their browser.
Custom tags available:
{{product_name}}: Will display the corresponding product's name based on the comment code your customer sent
{{product_link}}: This will automatically send the product page link of the corresponding product