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Frequently Asked Questions
Getting Started with Videowise
Getting Started with Videowise

Learn about video shopping, page speed, video formats, and more FAQs.

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What is a shoppable videoBy making a video shoppable you allow shoppers to purchase products during a time when they are most engaged with your content.
Why use shoppable videosShoppable Videos transform standard content into interactive experiences, boosting on-site engagement and converting viewers into buyers.
Why is Videowise better than other similar solutions
Will Videowise affect my page speedNo, and here's how we protect your page speed:
What is on-site video shopping?
How do videos increase conversionsDiscover the power of video in boosting conversions!
Can I use videos on my homepage and other pagesYes, you can, and we highly advise you to do so for the best results.
How many videos can I add to a page
Can I upload my own videosYup, you can use your own videos.
What types of videos can I useFrom personalized uploads to TikTok, Instagram, and YouTube, find what suits your brand best.
What is the best video format to use?Supported video format: .mp4
What is the best video length to useMaximum file size: 500 Mb.
Why is my logo not showing up on my videosFollow these steps to enable your logo in the video player.
My uploaded video size is too bigWhat should you do if the videos you want to upload are bigger than our requirements?
How is checkout handled with shoppable videos
Can I search hashtags to find my content?
Can I use any video that contains my products or do I need to ask for permission?
Do you offer video editing services
Can I edit/stitch videos together on the platformWhile it offers robust integration features, direct editing or stitching isn't supported. Learn more here.
What kind of video content to useYour video selection should depend on various factors: on the placement of the widget, of your product, and even of your industry.