Best Practices
- Add your videos to Videowise and make them interactive
- Analyze and monitor your performance
- Custom Thumbnails Guide
Video Library
- How to upload and import videos to your library
- How import videos from TikTok
- How import videos from Instagram
- How import videos from Meta Ads Library
- How import videos from Shopify Admin
- How import videos from Dropbox
- How import videos from Google Drive
- How to connect social media accounts
- How to manage your videos and make them interactive
- How to embed a video anywhere
- How to use Videowise's Video Editor
- How to manage creator usage rights for videos
Video Widgets
- Widgets for pages
  - Widgets for homepage
  - Widgets for product pages
  - Other Pages: what they are and how to add one
- Widgets Guide
  - How to create a widget and embed it on your store
  - How to publish video widgets to pages
  - How to create an Ambient video widget
  - How to create a single video widget
  - How to create an in-page video player widget
  - How to create a Shop The Look widget
  - How to create a QuickShop Carousel widget
  - How to create a Stories widget
  - How to create a Mini Video Testimonial Widget
  - How to create a product gallery video widget
  - How to create a Shoppable pop-up video widget
  - How to create a video quiz widget
  - How to create an In-video form widget
  - How to create a Shoppable Hotspot widget
  - How to create a Channels page
  - How to create a Popup video widget
- Manage Widgets
  - How to duplicate Videowise widgets
  - How to set up page rules
  - How to use partial URLs in Other Pages
  - How to set up Automated Playlists
  - How to apply CSS to your widgets
  - How to test widgets on back-up themes
UGC Detect
- Detect UGC Setup
  - How to track hashtags
  - How to track accounts
- My UGC
  - How to filter your UGC content
  - Actions you can perform on your UGC content
- Collect UGC Setup
  - How to create the Video Upload Section
  - How to create the Form for efficient data collection
  - How to craft Thank You page for enhanced experience
  - How to install the collect UGC section
- Social Profiles
  - Keep track of your social profiles
- Reports
  - Analyze and monitor your UGC
Analytics
- How to read Videowise's shoppable videos analytics
- How to use the audience page
Account Settings
- How to use your Videowise account
- How to configure General Settings
- How to install the tracking pixel on your Shopify checkout page
- How to change your password
- How to set up Global Styles
Integrations
- How to Integrate Videowise with Review Apps
- How to Integrate Videowise with Page Builders
- How to Integrate Videowise with Subscription Apps
- How to publish shoppable videos to TikTok Shop
- How to Implement Videowise with Shopify Headless
- Videowise integration with Shop App
- How to integrate with Klaviyo
- Video Content Partners
Frequently Asked Questions
- Getting Started with Videowise
  - Why use shoppable videos
  - Why is Videowise better than other similar solutions
  - Will Videowise affect my page speed
  - Can I use videos on my homepage and other pages
  - How many videos can I add to a page
  - Why is my logo not showing up on my videos
  - My uploaded video size is too big
  - How is checkout handled with shoppable videos
  - Can I search hashtags to find my content?
  - Do you offer video editing services
  - What kind of video content to use
  - How can I contact Videowise support?
- Using Videowise
  - What are the benefits of using shoppable video in SMS campaigns?
  - How do I embed shoppable videos? Is it code?
  - Can I upload Instagram Reels
  - Can I use a GIF as a video thumbnail?
  - Can I change / customize the video widget size?
  - What is Off-site Video Shopping?
  - What should I do if the widget does not appear on my website?
  - Why Are Reports & Analytics important?
  - What's the difference between influenced revenue and direct revenue?
  - Do you have an integration with Magento?
  - Do you have a WooCommerce integration?
  - How to boost conversions with shoppable videos
  - Always make your videos shoppable! Here's why
  - How does Videowise increase conversions
  - I forgot my password
  - What is the difference between embedded and pop-up widgets
  - Using Videowise with metafields
- Pricing
  - Videowise Pricing Plans
  - Is my information safe?
  - Can I cancel my subscription?
  - What do you mean by no contract?
AI
- How to use AI Video Description Generation
- How to use AI Video Testimonial Generation
- How to use AI Product Tagging on Videowise
More

Why is my logo not showing up on my videos

Follow these steps to enable your logo in the video player.

Navigate to Settings -> General Settings ➔ Store logo ➔ Upload store logo

Didn't find what you were looking for? Talk to our support team via email.

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Last updated on December 8, 2025

How many videos can I add to a page My uploaded video size is too big