How to connect social media accounts
How to connect social media accounts and automatically import UGC from Instagram and TikTok.
Automated Imports from Instagram / TikTok
Connecting your social accounts allows you to import videos and automatically sync new content coming from Instagram or TikTok.
Connect Instagram
Steps:
- Go to Settings → Integrations → Social media
- Click “Connect” under Instagram
- Log in via Meta and confirm permissions
- Enable syncing if you want automatic imports.
When sync is enabled, new Instagram reels, stories, and video posts are imported automatically every 24 hours.
Connect TikTok
Steps:
- Go to Settings → Integrations → Social media
- Click “Connect” under TikTok
- Scan the QR code using the TikTok app
- Confirm the account to connect
- Enable syncing if you want to automatically import content from your account to Videowise.
When sync is enabled, new TikTok videos are imported automatically every 24 hours.
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Learn more about how Videowise can become your UGC hub, or read our complete guide on using UGC for ecommerce to drive revenue.
Frequently asked questions
Which social media platforms can I connect to Videowise for automatic imports?
Videowise currently supports automatic syncing from Instagram and TikTok. Both platforms can be connected from Settings → Integrations → Social media, and each can have syncing enabled independently.
How often does Videowise automatically sync new content from Instagram and TikTok?
When syncing is enabled, Videowise checks for and imports new content from both Instagram and TikTok every 24 hours. This means any new Reels, Stories, video posts, or TikTok videos you publish will be automatically added to your Videowise Library once a day.
How do I connect my Instagram account to Videowise?
Go to Settings → Integrations → Social media and click "Connect" under Instagram. You will be redirected to log in via Meta and confirm the required permissions. Once authorized, you can enable syncing for automatic daily imports.
How do I connect my TikTok account to Videowise?
Go to Settings → Integrations → Social media and click "Connect" under TikTok. Scan the QR code using the TikTok app on your phone and confirm the account to connect. You can then enable syncing to have new TikTok videos imported automatically every 24 hours.
Can I disable automatic syncing and import content manually instead?
Yes. Syncing is optional and controlled by a toggle when setting up each social account. If you prefer to import content on your own schedule, simply leave syncing disabled and use the manual import options under Media → Import whenever you need to bring in new content.
Last updated on December 19, 2025