How to integrate with Klaviyo

Step 1: Login into your Klaviyo Admin → click on your profile → click Settings → go to API Keys

Step 2: Click “Create Private API Key” to create an access key dedicated to Videowise

Step 3: Set a name for the new Private API Key → set access for the new key

🔔 “Private API Key” should have “Full Access” or “Full Access” on “List” under “API Scopes”

Step 4: Go back to API Keys under Settings→ copy the new “Private API Key” value

Step 5: Paste the new “Private API Key” value inside “API Key” in Videowise Store Admin → Settings → Integrations → Email & SMS → Klaviyo → Connect

Videowise requires a Private API Key because it needs authorized access to your Klaviyo account to sync data. A Private API Key gives Videowise the necessary permissions to interact with your Klaviyo lists and settings securely. Public API Keys do not provide sufficient access for this integration.

When creating the Private API Key in Klaviyo, set it to "Full Access," or at minimum, "Full Access" on the "List" scope under API Scopes. This ensures Videowise has the access level it needs to function correctly with your Klaviyo account.

Once you have copied your Private API Key from Klaviyo, go to Videowise Store Admin → Settings → Integrations → Email & SMS → Klaviyo, and click Connect. Paste the API key into the designated field and save to complete the integration.

No. The Videowise integration requires a Private API Key, not a Public API Key. Public API Keys are read-only and do not have the access level needed for the integration to work. Make sure to create a dedicated Private API Key specifically for Videowise.

Once connected, Videowise integrates with your Klaviyo email and SMS campaigns, allowing you to incorporate shoppable video content into your Klaviyo flows. This helps you drive more engagement and conversions from your existing email and SMS audience.