How to track accounts

In this article, we'll show you how to effectively track Instagram/TikTok accounts of your choice.

By defining specific accounts to follow, you'll seamlessly gather all relevant content from these accounts, automatically saving it to your "My UGC" section daily. Let's dive in!

Locate the Instagram section, and click on Connect Instagram account.

This will prompt a modal to connect to your Instagram account and allow syncing of UGC.

Once connected, the associated Instagram account(s) will appear below the track account mentions.

Tracking will be turned off by default, so make sure you turn your account on to start gathering UGC.

Locate the Tiktok section right below the Instagram section, and click on "Add Tiktok account".

This will prompt a modal that will allow you to scan a QR code directly from your phone to connect your TikTok account.

Please ensure you click "I agree with the TikAPI Terms of Service" before displaying the QR Code.

Similar to Instagram, make sure that your TikTok account is properly linked and enabled to start sending UGC to your "My UGC" section.

If you have connected an account that you would like to remove, head over to Settings > Integrations > Social media.

On there, you will find all the connected Instagram and TikTok accounts. Click on the "Disconnect" button next to the account name to disconnect it.

You'll be asked if you're sure you want to disconnect this account. Click on the red "Disconnect" button to continue.

To find your UGC solely through the added accounts, select "Search Criteria" ➡ Filter by Instagram and TikTok accounts, and your feed will display content exclusively from those accounts.

In this article, we'll show you how to mute the social profiles that you’re not interested in. By muting them, their content will no longer be displayed in the "My UGC" section. We will automatically exclude their feed posts, reels, and stories from your Inbox, even if they match your hashtag criteria.

Click on Add account to start muting the profiles you don't want to follow.

On here, you can select either the Instagram or TikTok platforms and then simply enter the account name.

For the Instagram platform: Enter account name ➡ Click Add Account

For the TikTok platform: Enter account name ➡ Click Add Account

You're all set! Now, all posts from these muted profiles will be ignored and will not show up in your "My UGC" section.

If you opt to eliminate a muted profile from your tracking list, just click on the "-" icon to "Remove" it.

You'll be asked to confirm if you want to unmute this account. Once ready, click on "Unmute account".